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Grosvenor House
Care Home
East Stockwith
Gainsborough
Lincolnshire
DN21 3DL
01427 616950

 

 

 

 

 

 

 

 

 

 

 

CUSTOMER COMMENTS

 

Thank you for making mum's 100th birthday such an enjoyable day


We very much appreciate the loving kindness
which you show to all your residents


Thank you for looking after me

We are so grateful for all that you did for her and us

Thank you for the understanding and kindness you extended to my mother in the six months she was with you

You made my father's days very beautiful

You made it possible to come home knowing that she was happy being with you

For all the excellent care you have given mum, many thanks


Thank you for all your wonderful care and commitment during her final weeks
it was a great comfort to us all

 
"With thanks to all the staff at Grosvenor House. Although you only knew her for a short time in her life, you made her last journey as pleasurable as it could be. You showed kindness and care beyond the call of duty and we know that she will be another angel looking down on you all. To you she was not just someone else's Mum or Grandmother, you treated her as your own. We thank you for that and will never forget your kindness."
 

From time to time Grosvenor House has visits from Professional service suppliers to the Care Home sector, who have often visited many homes across a wide geographic area; because of their experience these people often have the widest knowledge of trends and leading practice and facilities within the Care Home sector.

Below are some of the unsolicited comments we have received during 2008 from such people:

A provider of specialist financial services to the care home sector,
“I have visited probably hundreds of Nursing and Care Homes across the East Midlands and Yorkshire, and I can say I have never seen a home as pleasant and well appointed as Grosvenor House, it is virtually unique in my experience”.  PR

“I had to ask twice to check, I thought I was in a posh hotel!!!”.  RW

“For 21 years now I have visited care homes in the East of the Country and Grosvenor House is absolutely beautiful, I haven’t seen anything like it before”. PS

“If I ever moved into this area I would love to work at Grosvenor House, the care is the very best”.  Rick


Customer Survey Summary July 2008
 
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Grosvenor House Care Home, East Stockwith, Gainsborough, Lincolnshire, DN21 3DL

Tel: 01427 616950