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SLIDESHOW
Grosvenor House
Care Home
East Stockwith
Gainsborough
Lincolnshire
DN21 3DL
01427 616950

 

 

 

 

 

 

 

 

 

 

 

F.A.Q.'s
 

Will I have a different person looking after me each day?
Who will be responsible for my nursing care?
What kind of meals will I get?
What if I only have a small appetite?
What if I can only eat certain foods?

If I become unwell will I be able to see a Doctor?
Will I be able to keep my current Doctor?

What can I bring into the Nursing Home?
What are the visiting hours?
Are there limits as to who can visit?

When do I have to get up and go to bed?
Do I have any say in who is providing my care?
Can I have a pet?
Will I be able to make and accept phone calls?


 
Q. Will I have a different person looking after me each day?
 
A.
There will be a team of carers assigned to look after you during your stay at Grosvenor House Care Home. It is not possible for only one person to care for you as your care will cover 24-hours a day seven days a week. We will ensure that you are introduced to all those who will be taking care of you.
 
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Q. Who will be responsible for my nursing care?
A.
The nurse in charge of each shift will ensure that you receive the care discussed in your care plan. The care plan has been designed by the Matron and the nurses in conjunction with you. With your permission, relatives or friends may also be involved in the development of the care plan.
 
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Q. What kind of meals will I get?
What if I only have a small appetite?
What if I can only eat certain foods?

 
A.
We can cater for all types of diets and our chef will meet with you and ensure that portions are suitable and that we are able to cater for your likes and dislikes.
 
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Q. If I become unwell will I be able to see a Doctor?
Will I be able to keep my current Doctor?

 
A.
A doctor will visit the nursing home if required. If you live locally you will be able to keep your own Doctor but if you are no longer in their catchment area you will need to register with a Doctor in our area.
 
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 Q. What can I bring into the Nursing Home?
 
A.
You can bring with you those things that will make your room personal and that make you feel comfortable. Small items of furniture may be included but they must meet the British Safety Standards for such items.
 
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Q.

What are the visiting hours?
Are there limits as to who can visit?

 
A.
There are no specific visiting hours. This is your home and you are free to receive visitors at anytime. We do request that visitors take into account the well being of the resident when they visit. It would be advisable to check with the Matron before bringing babies into the Nursing Home.
 
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Q. When do I have to get up and go to bed?
 
A.
As part of your care plan, times for rising and retiring will be decided and recorded. Many people decide to not be specific about their routine and they select on a daily basis what they wish to do and when.
 
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Q. Do I have any say in who is providing my care?
 
A.
If for any reason you do not wish to have a particular person care for you then you can discuss this with the Matron and she will ensure that appropriate carers are providing your care.
 
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Q. Can I have a pet?  
A.
Residents may bring their pets with them at the descretion of the proprietors. All costs involved with the care of such pets will remain the responsibility of the resident.
 
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Q. Will I be able to make and accept phone calls?  
A.
There are telephone points in all the rooms. We can arrange for your own personal number, the cost must be met by you.
 
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Grosvenor House Care Home, East Stockwith, Gainsborough, Lincolnshire, DN21 3DL

Tel: 01427 616950